We offer detailed information to our customers about our Market Traders. We strive to help create relationships and foster future business for all who collaborate through The Market Cartel. You are more than welcome to contact our Market Traders with any questions you may have. However, if you have a question about a certain piece listed, or price, please contact The Market Cartel at contact@themarketcartel. We will respond within 24 hours.
The Market Cartel offers a 7 day return policy. This starts the day after you recieve your item. All purchases are tracked and will be recorded. The Market Cartel MUST be notified, and the item MUST be shipped back within these 7 days.
Email: firstname.lastname@example.org - Subject: Return
All items will be inspected once returned and must abide by these terms below:
All original tags must be attached
Items must be returned in the original packaging
All items must be returned in the same condition as they were received
All items have not been worn, this including oders
All items must be in saleable condition
Unfortunatley, we do not offer refunds on the returned shipping costs. We will however, refund shipping costs due to any misrepresentation that possibly could occur when listing a piece. For example, if there is damage or markings on the piece and it was not described adequately in the description. We will only offer the original shipping amount that was paid when puchasing the item. Please keep your reciepts. The Market Cartel is not responsible for lost or non tracked returns. We will issue the refund, once we the item has cleared all the criteria listed. The refund will be issued to the same payment method used to purchase the piece. This can not be changed. Please allow 14 days for the transaction to clear.
The Market Cartel offers high quality vintage pieces and have implemented strict quality control guidelines for each item sold. We only accept pieces from our Market Traders that are in good to excellent and wearable condition. Please note, a bit of wear on some pieces is to be expected and only adds to the overall vintage look. You will find the condition of each piece on the product page. Please contact us at email@example.com for any further information. We will respond within 24 hours.